Ordering
Items can be ordered directly from our website, by email or by regular mail (please see our contact information). Please do not send credit card numbers by email - it is not secure!
Payment
We accept VISA and Mastercard, as well as PayPal. A PayPal account is not required and you can use most major credit and debit cards through the PayPal payment service. We can also accept cashier's checks in US funds, or International Postal Money Orders. Please note that the US Postal Service money orders with the green stripe on top are not acceptable since we are in Canada and those can't be cashed outside the US.
Please note that all prices on this site are in US Dollars.
Taxes
Residents of Canada will be charged 5% GST. Our GST number is 885237842RT0001.
Shipping - please read carefully
We normally ship within one business day of cleared payment being received.
We ship by UPS exclusively
Sorry, postal service is not available, so we cannot ship to PO Boxes
UPS Flat Rate Shipping
For only $9.95 we will ship any number of items by UPS Standard (Ground) in the lower 48 United States. Flat rate shipping for any number of items is also available in Canada.
With UPS Standard you get guaranteed fast delivery times, detailed tracking information and full insurance.
Sorry, UPS Standard is not available to AK, HI, PR, NT, YK, APO or PO boxes.
UPS Express Saver (Air)
A great value at only $26.95 in the lower 48 States, UPS Express Saver is an air service with 2 day delivery to most locations.
In Canada and overseas, UPS Express Saver offers economical, guaranteed shipping with 2-4 day delivery times to most locations. UPS Express Saver is our standard service outside of Canada and the USA.
Sorry, we are unable to ship to the following countries:
Brazil
Cuba
Iran
North Korea
Syria
Venezuela
Yemen
Please note that this list is not exhaustive.
Returns
We will gladly accept for return or exchange any parts that are listed incorrectly in our online catalog, that we have shipped in error, or that are defective.
(updated January 26, 2010 )
Shipping Methods -
Summary
USA
| Lower 48 | UPS Standard, 5-7 working days, $9.95 - any number of items |
| UPS Express Saver (Air), 2 days, $26.95 | |
| Other USA | UPS Express Saver (Air), 2-5 days, $27.95 |
Canada
| UPS Standard, 1-5 days | $10.95 - up |
| UPS Express Saver, 1-3 days | $15.95 - up |
Overseas
| UPS Express Saver, 2-5 days (air service) | $39.95 - up |
: