Kits and parts can be ordered directly from our website using the "Add to Cart" button on each product page.We ship daily from Canal Flats, BC and Stettler, Alberta.
If you are in the United States, please visit our US website to order from our warehouse in Tulsa, OK.
We can accept payment by VISA, Mastercard, American Express, Discover or PayPal, directly on the website or by phone at , from 9 to Noon Central Time on weekdays.
Please note that all prices on this site are in Canadian Dollars.
Standard shipping is by Canada Post Expedited Parcel. Express Post shipping is also available at extra cost. Actual shipping times are determined by Canada Post and are not under our control.
We normally ship within one business day of cleared payment being received.We ship all items going to a Canadian address from ouyr warehouse in either Canal Flats, British Columbia or in Stettler, Alberta.
The normal transit time for items in Canada is 2-10 working days.
Please note that delivery times are not guaranteed.
We collect GST, PST or HST as appropriate for the ship-to address in Canada. Our GST Number is 823719117, BC PST 1113-6699.
Ordering is easy! Click on the 'Add to Cart' link on any product page.
A download link email will be sent to you. Click on the link in the email to download your e-book in pdf format.
Tip: If you can't find the download link email in your inbox, please check your junk or spam folder.
To view the file, you'll need Adobe pdf reader on your computer, available here for free. If you're using an e-book reader, like Kindle, it will usually have native pdf support already installed.
Unopened items may be returned for refund by regular mail to the address below. Please be sure to include your name and email, or a copy of the original packing slip. Shipping is not refundable. A restocking fee of 20% applies to non-warranty returns. Items that were shipped free will have actual shipping costs deducted from any refund.
If we ship a defective or incorrect item because of an error on our part (see Carburetor Number Policy below), we will gladly exchange it. Please contact us promptly by phone or email if there is an issue with your purchase.
In the event of major delays Canada Post is not allowing any loss claims for 4 weeks or more after the expected delivery date. If we ship you an item and it is apparently lost in transit by Canada Post we will not refund or replace the item until the claim process with Canada Post is complete. If you want us to re-ship the item you will have to reorder. In the vast majority of cases delayed items have arrived eventually. We will refund any unused duplicate purchase when the item is returned to us. Shipping charges are not refundable.
The only way to be sure you are getting the correct kit is to look it up using the carburetor number. If we supply the wrong kit for the carburetor number we're given, we will replace it with the correct kit, at no charge, since that is our mistake. If we are given the wrong carburetor number and we send a kit for that carb number, you will have to re-order the correct kit based on that number.
Kits sold without a carb number, based on application, pictures, measurements or other information are subject to a restocking fee if returned. We are not liable for the cost of return shipping, the cost of shipping a replacement kit or anything else unless we are given the correct carburetor number, as explained above. Please see our Terms of Service for more information.
The Carburetor Doctor
PO Box 409
Canal Flats, BC V0B 1L2
This number is toll free if calling from the USA or Canada.
9 AM-3 PM Mon, Weds, Fri
