Terms of Service

POLICIES, Warranty,  Terms AND Conditions of Use  

General Policies

 

Payment Methods

We accept Visa, Mastercard, American Express, Discover, and PayPal.

Tech Support

We offer tech support for our products by email. Please note that we are not able to offer advice on carburetor selection other than for the carburetors that we sell on the website. We cannot help you diagnose engine troubles or offer advice on repairs.

Fuel Additives (see Warranty below)

The use of any kind of fuel additive - Sea Foam, Ethanol Defense, carb cleaners, fuel injection cleaners etc etc - voids the warranty on carburetor kits, parts and carburetors. Many of these additives contain solvents that directly damage carburetor parts such as accelerator pumps, fuel inlet valves and other rubber parts. Our parts and carburetors are compatible with normal pump gas containing ethanol but may be damaged by additives or other chemicals. Please don't use anything but gasoline in your carbureted fuel system!

Not for Aviation Use (see Warranty below)

Carburetor Doctor products are NOT FOR USE IN AIRCRAFT. Please refer to the Warranty Exculsions below.

 

Shipping

Most orders are shipped within 1 business day of the order being received by us. Normal transit times in Canada are 2-10 working days. Shipping times are not guaranteed. There are no refunds on shipping.

Return Policy

Unopened items may be returned for refund by regular mail to the address below. Please be sure to include your name and email, or a copy of the original packing slip. Shipping is not refundable. A restocking fee of 20% applies to non-warranty returns.

If we ship a defective or incorrect item because of an error on our part (see Carburetor Number Policy below), we will gladly exchange or refund it. Please contact us by phone or email if there is an issue with your purchase.

Carburetor Number Policy

The only way to be sure you are getting the correct kit is to look it up using the carburetor number. If we supply the wrong kit for the carburetor number we're given, we will replace it with the correct kit, at no charge, since that is our mistake. If we are given the wrong carburetor number and we send a kit for that carb number, you will have to re-order the correct kit based on that number.

Also, we reserve the right to change the design and materials used in parts sold on the site. Pictures are representative of the actual item sold, but minor changes may occur in production. Parts are guaranteed to fit the carburetor numbers listed but the design of the parts, shape of gaskets and so on is not guaranteed to match the pictures shown on the site. Please ask if you have any questions.  

Kits sold without a carb number, based on application, pictures, measurements or other information are subject to a restocking fee if returned. We are not liable for the cost of return shipping, the cost of shipping a replacement kit or anything else unless we are given the correct carburetor number, as explained above. Please see below for specific warranty terms.

Warranty

The Carburetor Doctor warrants its mechanical products to be free from defects in material and workmanship for the duration of 90 days from the date of the original purchase.

Warranty Exclusions

The Carburetor Doctor does not warrant mechanical products which are damaged as a result of improper installation or application. Improper installation and application includes, but is not limited to: (1) failing to follow or deviating from the installation instructions provided by The Carburetor Doctor; (2) modifying or altering the carburetor beyond factory specifications; (3) subjecting the product to adverse conditions, abuse, misuse, neglect, accident, collisions, dirt or other contaminants, water or corrosion, gum or varnish, use of improper or poor quality fuel or or any type of fuel additive(s), or faulty repair; and (4) improper adjustment, fire from a backfire, running without a quality air filter and fuel filter, or excessive fuel pressure. Ristic Remanufacturing Corporation o/a Carburetor Doctor also does not warrant, and disclaims all liability for, products used for racing, or any non-automotive, marine, or aircraft application or purpose. If you are unclear whether a modification, alteration, or particular application or use may affect your warranty, please contact The Carburetor Doctor before proceeding.

Limited Liability

THE CARBURETOR DOCTOR PROVIDES NO WARRANTY EITHER EXPRESS OR IMPLIED OTHER THAN THIS LIMITED WARRANTY. THE CARBURETOR DOCTOR EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF ANY KIND INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL THE CARBURETOR DOCTOR OR ITS AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, RELATED ENTITIES OR SUCCESSORS BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, PRODUCTS OR SERVICES SOLD, WHETHER BASED IN WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR ANY OTHER LEGAL THEORY. THE CARBURETOR DOCTOR’S MAXIMUM LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. Ristic Remanufacturing Corporation o/a Carburetor Doctor neither assumes, nor authorizes any other person to assume for us, any other liability in connection with the sale of this genuine Carburetor Doctor product. Ristic Remanufacturing Corporation o/a Carburetor Doctor does not warranty whatsoever any accessories or parts supplied by other manufacturers. Any implied warranty determined to be applicable is limited in duration to the duration of this warranty. This warranty gives you specific legal rights. This Limited Warranty constitutes the entire understanding between Ristic Remanufacturing Corporation o/a Carburetor Doctor and the Purchaser.

 

Website Terms and Conditions of Use

1. Terms

These terms and conditions of use constitute, and are hereafter referred to as, the Agreement that governs your use of the "Website" (accessible at and/or https://carburetor.ca and/or and/or http://carburetor.ca and/or https://carburetor.ca ) of Ristic Remanufacturing Corporation o/a Carburetor Doctor. The Website is available for you only on the condition that you agree to the terms and conditions of this Agreement, all with the intention of making this Agreement legally binding upon you.

PLEASE READ THIS AGREEMENT CAREFULLY. BY USING the Ristic Remanufacturing Corporation o/a Carburetor Doctor WEBSITE YOU AGREE TO ABIDE BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT WISH TO BE BOUND BY THIS AGREEMENT, PLEASE DO NOT USE THE WEBSITE.

GENERAL INFORMATION.

This Website is provided by Ristic Remanufacturing Corporation o/a Carburetor Doctor (The Carburetor Doctor) and is available only to people and entities who can form legally binding agreements. If you do not qualify, do not use this Website.

 

2. Use License

  1. a.            Permission is granted to temporarily download one copy of the materials (information or software) on The Carburetor Doctor's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1.               i.                       modify or copy the materials;
    2.              ii.                       use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3.             iii.                       attempt to decompile or reverse engineer any software contained on The Carburetor Doctor's website;
    4.            iv.                       remove any copyright or other proprietary notations from the materials; or
    5.             v.                       transfer the materials to another person or "mirror" the materials on any other server.
  2. b.            This license shall automatically terminate if you violate any of these restrictions and may be terminated by The Carburetor Doctor at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. a.            The materials on The Carburetor Doctor's website are provided "as is". The Carburetor Doctor makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, The Carburetor Doctor does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall The Carburetor Doctor or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on The Carburetor Doctor's Internet site, even if The Carburetor Doctor or a The Carburetor Doctor authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on The Carburetor Doctor's website could include technical, typographical, or photographic errors. The Carburetor Doctor does not warrant that any of the materials on its website are accurate, complete, or current. The Carburetor Doctor may make changes to the materials contained on its website at any time without notice. The Carburetor Doctor does not, however, make any commitment to update the materials.

6. Links

The Carburetor Doctor has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Carburetor Doctorof the site. Use of any such linked website is at the user's own risk.

7. Site Terms of Use Modifications

The Carburetor Doctor may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to The Carburetor Doctor's website shall be governed by the laws of the Province of Alberta, Canada without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a website.

9. INTELLECTUAL PROPERTY OWNERSHIP AND USE.

Any intellectual property associated with the Website, including content and the trademarks, service marks, trade dress, copyrights and patents appearing on the Website or referenced in it, are the sole property of The Carburetor Doctor or other parties. Any rights associated with any intellectual property are retained by its owner, and are protected by applicable law. This agreement expressly prohibits any use of any intellectual property associated with the WEBSITE except as expressly specified in this Agreement or elsewhere by The Carburetor Doctor in writing.

 

Address

The Carburetor Doctor
PO Box 409
Canal Flats, BC V0B 1L2
Canada

Telephone

This number is toll free if calling from the USA or Canada.

9 AM-3 PM Mon, Weds, Fri

800-460-2162

Ichthys

Electronic support

Please feel free to write an email to us.

The Carburetor Doctor